Frequently Asked Questions
For anyone navigating post-concussion syndrome, chronic pain, or an invisible injury.
Getting Started
What happens in the first session?
The first session is about getting to know each other. We'll talk about what brought you to therapy, what you've been struggling with, and what you want to feel different. I'll ask some questions about your history and how things have been affecting your day-to-day.
It's also your chance to see whether we're a good fit, therapy works best as a collaborative partnership, and feeling safe with your therapist matters. By the end of our first meeting, we'll start shaping a sense of your goals and what our work together might look like, always at a pace that feels right for you.
If you're nervous about reaching out, that's completely normal. I also offer a free 20-minute consultation before we begin, so you can ask questions and get a feel for how I work.
Do you offer virtual sessions across Ontario?
Yes, I offer virtual sessions to clients anywhere in Ontario. For those recovering from a concussion or living with chronic pain, being able to access support from the comfort and quiet of home, where you can pace yourself, is often essential, not just convenient.
Do you offer in-person sessions in Toronto?
Unfortunately, I no longer provide in-person sessions.
Is therapy covered by insurance, and do you provide receipts?
Many extended health plans in Ontario cover social work services, so I'd encourage you to inquire with your provider. I do not bill insurance directly, but you'll receive an official receipt after every session to submit for reimbursement.
What are your fees, and how does payment work?
My fee is $195 per 50-minute session, payable by e-transfer or credit card at the time of your appointment, with an emailed receipt provided right away. If finances are a barrier, please reach out anyway. I offer a limited number of sliding-scale spots; we can discuss options together.
Do you offer a free consultation call?
Yes. I offer a free 15-minute consultation where you can share what's bringing you to therapy and ask me anything, with no pressure and no obligation. It's simply a chance to see if we're a good fit.
What is your cancellation policy?
I ask for at least 48 hours' notice to cancel or reschedule; sessions missed or cancelled with less notice are subject to the full session fee. That said, I know recovery isn't linear. If something comes up, just talk to me.
Brain Injury, Stroke, and Concussion Treatment in Toronto
Do you offer post-concussion therapy in Toronto?
Yes. My Toronto practice specializes in supporting adults through concussion recovery, including the grief, frustration, and loss of identity that often come with an invisible injury. We begin exactly where you are, with no pressure and no expectation, just reach out for a free consultation.
What is cognitive rehabilitation therapy, and how does it help after brain injury?
Cognitive rehabilitation therapy helps you rebuild and adapt the thinking skills that a brain injury can disrupt, such as concentration, memory, planning, and managing the fog that makes everyday tasks feel heavier than they should. Rather than pushing through, which tends to set recovery back, we take a whole-person approach. Together, we develop practical strategies like pacing your day into manageable pieces and building in genuine rest, while also creating space to notice the thoughts and patterns keeping you stuck. Just as importantly, we tend to the emotional side of recovery, the anxiety, irritability, and grief that so often accompany an injury no one else can see. The goal isn't simply to manage symptoms; it's to help you feel grounded again and reconnect with what living well and living fully means for you.
Can therapy help if my concussion symptoms have lasted months or years?
Yes, and this is where much of my work focuses. If your symptoms have lasted far longer than anyone expected, what you're experiencing is real, and you're not alone. For some people, symptoms persist for months or even years, something known as post-concussion syndrome, and the emotional toll of that is often underestimated. Many of my clients arrive longing to feel like their old selves again. We can't undo what has happened, but we can create space to gain clarity, restore a sense of agency, and look at what life can look like beyond the concussion; becoming, as I often say, your version 2.0. Healing may be slower than you'd like, but it is possible, and you set the pace. Reaching out isn't giving up; it's part of healing.
Chronic Pain and Arthritis Support
Do you provide cognitive behaviour therapy (CBT) for chronic pain?
Yes. Cognitive behaviour therapy (CBT) is one of the core approaches I use in my practice, and it's especially powerful for chronic pain. Living with persistent pain is exhausting; it can touch every part of your life, from your sleep and relationships to your sense of who you are. And like a brain injury, chronic pain is often an invisible struggle, which can leave you feeling dismissed or misunderstood. CBT works by helping you notice the unhelpful thoughts and patterns that pain can create, thoughts like "I'll never get better" or "I can't do anything anymore,” and learn to respond to them in healthier, more compassionate ways. Pain and emotion are deeply connected; stress, anxiety, and low mood can amplify pain signals, while calming the nervous system can help ease them. Together, we'll build practical strategies for pacing your activities, managing flare-ups, and restoring the connection between your mind and body. My goal isn't just symptom management; it's helping you feel more balanced, calm, and present in your life, even while living with pain. If chronic pain has been weighing on you, please reach out to book a free consultation. Asking for help isn't giving up; it's part of healing.
